You can raise a ticket through the desktop version of the CX platform or the app. In this article, we'll show you how to raise a ticket on the desktop version.
1. Navigate to the drop-down menu on the far right of the screen.
2. Under the 'Contact us' section, you should see a 'Submit a support ticket' button. Click on it.
3. You should then be redirected to a page where you can fill in your details and explain what you are having trouble with. We aim to respond as quickly as possible.