- Help Centre
- Managing Loads
-
Mobile Apps
-
Rules of the Exchange
-
Payments and Invoices
-
Managing Quotes
-
Managing your Account
-
Notifications and Alerts
-
Managing Loads
-
Telematics and TMS Integrations
-
Vehicle Availability Map
-
Return Journeys
-
Co-loading
-
Setting Up a New Account
-
Delivery Notes
-
Your Diary
-
Support Tickets
-
Complaints
-
Courier Exchange Community
-
Terms and Conditions
How do I decline a job?
In some instances, if a member posts a job on the Exchange, they may give you the option to accept or decline it.
You can do this from your Diary on the website or the mobile app under “My bookings”.
If this option was not selected when the job was posted by the member, you will need to contact them. Either way, it’s best to contact the member so they can re-allocate this load to someone else.