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Help Centre
Setting Up a New Account
Rules, Regulations and General Policies of the Exchange
Poaching
COVID-19
Latest Updates for our Members
Complaints Resolution
Complaints handling
Raising a payment complaint
Raising a delivery complaint
Mobile Apps
Driver App
Small Fleet
Freight Vision
Payments and Invoices
Managing Invoices
Missing/Late Payments from Members
Accounting
Managing Quotes
Managing your Account
Documents
Member Feedback
Profile
Managing Users
Your Apps
Subscription Renewals
Settings
Notifications and Alerts
Managing Loads
Telematics and TMS Integrations
Vehicle Availability Map
Return Journeys
Co-loading
Setting Up a New Account
Delivery Notes
Your Diary
Support Tickets
Courier Exchange Community
Online Training
Forums
PODs (Proof of Deliveries)
Additional Charges
Setting Up a New Account
How long does it take to set up my account?
Why hasn't my accreditation been approved yet?
I've submitted documents for my account setup. What now?
What documents do you need for my account setup?
I couldn't upload my documents. Can you help?